Privacy Policy and Terms & Conditions

Last Updated: Feb 13, 2023

By continuing to use our platform, you agree to these policy & terms.

TWF (“we” or “us”) provides the FormNX service. By using FormNX, you agree to these Terms and the use of your personal information as explained here. If you do not agree to these terms, do not use FormNX.

If you use FormNX on behalf of an organisation (i.e., a public entity or an enterprise), you agree to these Terms on behalf of that organisation and warrant that you have the authority to agree to these Terms on the organisation’s behalf. In that case, “you” and “your” refers to this organisation.

The Terms may be updated by us without prior notice. The current version of the Terms is always available at this page. We recommend you come back to this site regularly to review the Terms. We will inform you about material changes to the Terms at our discretion by e-mail or notification. If you do not agree to the updated Terms, discontinue using FormNX immediately. By continuing to use FormNX without objection for more than 6 weeks after receipt of the updated Terms, you agree to the updated Terms. The right of both parties to terminate without notice for good cause remains unaffected.

Operation and Hosting

FormNX Services are hosted at Digital Ocean. We rely on the resources of the developer to maintain the software. FormNX is protected by copyright and other intellectual property or proprietary rights laws. These Terms do not transfer to you any right, ownership or interest in intellectual property.


Using FormNX requires registration. (An unregistered person can only obtain read-only access to data shared by a registered user.) Registration is generally done through the website at When registering, you must enter the required registration information. This includes first and last name, e-mail address and password. To confirm your registration, you will receive an e-mail to the e-mail address entered during registration. This mail contains a link. By clicking this link, you complete the registration. Corporate customers can also register via an order form. Please contact the sales team at [email protected].

User Accounts

Access to user accounts is protected by at least one factor (e.g. user password).

You are responsible for safeguarding your FormNX login credentials. Make sure that your credentials – accidentally or by error – do not fall into the wrong hands. Do not disclose or share your credentials with any other person. If you suspect that one or more other unauthorised persons have access to your user account, change your credentials immediately.

You are responsible for all activity on your user account or actions carried out by your account, whether or not you authorised that activity. You must immediately notify us by e-mail to [email protected] of any unauthorised use of your account.

Google API Services User Data Policy

This Google API Services User Data Policy ("Policy") outlines the manner in which FormNX utilizes Google data in various aspects of its services. By using FormNX, you agree to adhere to the terms and conditions set forth in this Policy.

1. User Account Creation and Authentication

During Signup and/or Sign In:To facilitate account creation and authentication, FormNX may request and use data from Google, specifically the user's name and email. This data is sourced from Gmail accounts and is used exclusively for the purpose of user account creation or login if the account already exists. Such data collection will occur only after obtaining the user's explicit consent, typically through a consent screen.

2. Google Sheet Integration

Integration with Forms: FormNX offers integration with Google Sheets to enable data collection and submission via forms.

Requested Scope: In the event that you choose to integrate Google Sheets into FormNX, we request specific access permissions, including access to Spreadsheets and Gmail (read-only). These permissions are necessary for the seamless functioning of the integration.

Access Token: Upon receiving authorization from the user, FormNX will acquire an access token. This access token is employed to obtain the user's Gmail email address. The email address is a critical component in connecting the access token to the respective user account.

Operations: FormNX may perform various operations within Google Sheets, including but not limited to creating spreadsheets, inserting or appending rows, and clearing rows within the spreadsheet. These operations are conducted in compliance with user permissions and in accordance with this Policy.

By using FormNX and its integrated services, you acknowledge and accept the terms and conditions outlined in this Google API Services User Data Policy. If you have any questions or concerns regarding this Policy, please feel free to contact us.


FormNX is offered on a subscription basis. The available services and resources depend on the selected subscription.

With the registration, you conclude a free subscription with us. With a free subscription, you can test and evaluate FormNX and use it for personal and commercial purposes only restricted by the functional and resource limits of the free subscription.

Upgrades to paid subscriptions are possible at any time from within the user account. Upon upgrade, the resources of the higher subscription are immediately available.

Service Level Agreement (SLA)

We strive to maintain the highest possible uptime for FormNX. However, we do not guarantee that the services will be uninterrupted, timely or error-free. Certain technical difficulties, maintenance or testing, or updates required to reflect changes in relevant laws and regulatory requirements, may, from time to time, result in temporary interruptions.

Our services rely on DigitalOcean, and any interruptions, limitations, or adverse effects on DO services may affect the availability and functionality of FormNX. We reserve the right, periodically and at any time, to modify or discontinue, temporarily or permanently, functions and features of the Service, with advance notice where possible, all without liability to you, except where prohibited by law, for any interruption, modification, or discontinuation of the Service or any function or feature thereof.

User Termination and Fair Usage Policy

We reserve the right to terminate or suspend any user's access to FormNX, without prior notice and in our sole discretion, if we believe the user is violating our Fair Usage Policy. The Fair Usage Policy is designed to prevent fraud and abuse of our products by a small number of users.

FormNX may not be used in any way that: Consumes excessive network capacity with the number of users or the capacity of the service tier subscribed to, Overburdens our servers, Interferes with the normal functioning of the service, or Otherwise constitutes misuse. Users are expected to use the service reasonably and we reserve the right to throttle or block users who are using an unreasonable amount of network resources.

Lifetime Deals

Lifetime deals are offered on a case-by-case basis and are subject to the terms of each specific agreement. Lifetime subscriptions are valid for the lifetime of the product. Should any lifetime subscription holder violate our Terms of Service, including the User Termination and Fair Usage Policy, we reserve the right to terminate the agreement without any refund. By purchasing a lifetime deal, you agree to these conditions.


Support for the subscriptions is available through online channels like chat inside the website and through Facebook Community or support. We strive to assist to the best of our abilities, however, FormNX does not guarantee a time-based response unless you are under another enterprise or special agreement.


FormNX will not share any data with the third party AI Models


We are committed to providing a safe, reliable, and user-friendly environment for you to conduct your activities through FormNX. As we continue to innovate and improve our services, we welcome your feedback and suggestions. These Terms are designed to ensure the sustainability of our services and the satisfaction of all our users.

We appreciate your understanding and adherence to these Terms. By complying, you help us maintain the quality and integrity of the services that FormNX offers. Thank you for your cooperation.

Your continued use of FormNX reaffirms your acceptance and agreement to these Terms. If you have any questions or concerns regarding these Terms, please do not hesitate to contact us at [email protected].